Fraudulent Phone Calls Reported
We have received notice from multiple MCU members who have reported receiving a fraudulent phone call asking for their Marine Credit Union Mastercard number. The reports specify that the call is automated and the number appears as ‘unknown’ on caller ID. This call is fraudulent and is a phishing scam attempting to collect your personal information. If you receive a call asking you to enter your MCU card number, hang up immediately and contact your local police department. If you feel you may have been affected by this call and your card number may have been compromised, please contact Marine Credit Union immediately.
At Marine Credit Union, you'll find the answers to your
everyday needs and long term goals.
Whatever the obstacles may be: changing jobs, just
graduating from college, or retiring, Marine Credit Union offers the
resources that can help you on your way of managing your finances and
your lifetime endeavors.
We provide personalized, high quality financial services and benefits
to ALL those and their families who live or work in Brown, Calumet, Chippewa,
Columbia, Crawford, Dodge, Dunn, Eau Claire, Fond du Lac, Grant, Green Lake, La Crosse,
Manitowoc, Marquette, Milwaukee, Outagamie, Ozaukee, Sheboygan, Vernon,
Washington, Waukesha, Waushara and Winnebago Counties in Wisconsin.
Allamakee, Clayton, Fayette, and Winneshiek Counties in Iowa, and
Fillmore, Houston, Olmsted, and Winona Counties in Minnesota. We
also serve all educational employees and their families in Monroe and
Trempealeau Counties in Wisconsin.
Protect Your Personal Information
You may protect your personal information and avoid identity theft through awareness about phishing scams.
A phishing scam is a form of identity theft where the scammers try to get you to reveal private information such as a username,
account number, or password by posing as a legitimate entity. One of the most recent phishing scams in our area is directed
at debit card and credit card holders. The call states that the debit card has been deactivated and directs the member to
respond to a prompt and enter a their card number. Here’s a few tips to remember.
- Marine Credit Union does not send e-mails or make automated outgoing calls that would require a member to provide personal information.
- If you believe the contact may be legitimate, contact the financial institution yourself. The key is that you should initiate contact, using contact information that you know or have verified.
- Review account statements regularly to ensure accuracy.
Marine Credit Union is dedicated to protecting your personal financial information with high levels of security
on our systems. We appreciate your continued patronage.