As a service for our members, Marine Credit Union posts alerts including announcements, new services and news items related to security and identity which may be of special interest.
COVID-19 UPDATE: TEMPORARY BRANCH CLOSURES
As we continue to balance the need to protect the health and safety of our staff and members, we have made the decision to temporarily close some of our branches.
The following branches will be temporarily closed beginning Wednesday, March 25:
Des Moines– 3701 E 14th St, Des Moines
Fond du Lac– 201 Wisconsin American Dr, Fond du Lac
Menomonie – 1320 Broadway St. N. Suite 8, Menomonie, WI 54751
Green Bay– 1981 E Mason St, Green Bay
Milwaukee– 3333 S 27th St, Milwaukee
Neenah– 854 Fox Point Plaza, Neenah
North Fond du Lac– 815 Wisconsin Ave, N Fond du Lac
Pewaukee– 2110 Silvernail Rd, Pewaukee
Racine – 3039 S Green Bay Rd, Racine
Winona– 940 Frontenac Dr, Winona
Our other branches will continue to be available via the drive-thru during normal business hours. Click here to see a list of open branches.
We will contact you as soon as we know when these branches will be reopening.
If you use the branch to make your loan payments, we have other ways to do it. Click here for more ways to pay your loan.
For your safety and the safety of our employees, all Regional Membership Meetings have been cancelled. Our Annual Membership Meeting, scheduled for May 20th at 6:15pm in La Crosse, has been changed to a virtual meeting. To register for this meeting, click here.
Reach out if you need help
At Marine Credit Union, banking has always been about more than just money. Now more than ever, we are here to help. If you have are having money troubles due to the Coronavirus pandemic, call us at 800-923-7280 and we can work together to help you get through this challenging time.
Access to your money 24/7
You may already know that almost everything you can do at a branch, you can do with your smartphone or computer. You can check your balance, view transactions, pay your loan or other bills, transfer money and deposit checks- all from the convenience of your phone, anytime and virtually anywhere with the Marine mobile app.
To ensure you have access to funds electronically during these unprecedented times, we are changing limits to your electronic transactions. This includes the following:
- Starting May 1, transfer and withdrawal limits for savings accounts will be lifted. This includes transactions made through mobile banking, online banking, and over the phone.
- Mobile deposit limits have also been adjusted to better meet your needs. Your limit will be listed under your check amount when uploading a new mobile deposit.
- Log into the app.
- Select Mobile Deposit from the Main Menu.
- Choose the account to deposit the funds.
- Enter the check amount. Your limit will be listed directly below.
- Take a photo of both sides of your check (be sure to sign the back).
- Click submit!
Have questions about Mobile Banking? Click here for answers to frequently asked questions.
We’re here to serve you
Our service center is open and ready to take your calls. We may be experiencing more calls than normal, so we ask for your patience as we help other members.
We continue to make loans for people the way we always have, by listening and finding the right loan to help. From auto loans to home loans to personal loans, we can help you make a purchase or lower your payments. No need to go to a branch, we can do everything via web, email or phone.
Your money is safe and secure
Marine has always been a safe place for your money. As a federally insured credit union, your deposits- up to $250,000 per person- are backed by the United States government. Click here for more information on how your money is protected through the NCUA.
Look out for scams
Beware of emails and text messages asking for donations for medical supplies or other coronavirus treatments or cures. They may say they are a company, charity, or government agency, and they want you to share usernames and passwords. Or they may ask you to buy things or download attachments. Marine Credit Union will never ask you for any personal information or usernames or passwords in an email or text message. If you receive a suspicious email or text message, don’t respond, click on any links, or open any attachments. Always check to see if a website is real before making a purchase or donation. Click here for more information on how to keep yourself safe from scams.
Reach out if you need help
At Marine Credit Union, banking has always been about more than just money. Now more than ever, we are here to help. If you are having money troubles due to the Coronavirus pandemic, let us know and we can work together to help you get through this challenging time.
Information on COVID-19
For more details, visit the Centers for Disease Control and Prevention (CDC) website.
Service center phone: 800.923.7280
Marine Contact Center Hours: Monday-Friday 7:00 am – 5:00 pm and Saturday 8:00 am – 1:00 pm