How do I file a GAP insurance claim?

If you worked with an MCU Loan Officer and your loan is through MCU, be sure to initiate an insurance claim. If your insurance carrier requires any documents from MCU to process your insurance claim (For example, a Letter of Guarantee), they can submit their written request via fax to 1-608-784-5220 or via email to Loan.ServicingShared@MarineCU.com. MCU will take care of processing your GAP insurance paperwork at that time.

If you worked with the dealership for your loan and opted for GAP insurance, reference paperwork provided to you. If you do not have access to that paperwork, contact the dealership you completed your loan through for assistance.