Question 1

What are common signs of a bank or credit union impersonation scam?

Accepted Answer

Common signs include urgent warnings about “suspicious activity,” instructions to move money to “protect it,” requests for passwords or one-time codes, threats that your account will be locked, or links that take you to a fake login page. The FTC says some of the costliest impersonation scams start with fake bank security alerts that convince people to move money to “protect” it.

Question 2

What should I do if someone claims to be from Marine Credit Union and asks for personal information?

Accepted Answer

Stop and verify before taking action. Do not click links, share passcodes, provide your full account number or debit card number, or move money based on an unexpected call, text, or email. Contact Marine Credit Union directly using a trusted phone number or visit a local branch. Members should report suspicious activity, identity theft, or fraud issues to their Marine Credit Union branch or call 800-923-7280.

Question 3

Can scammers pretend to be Marine Credit Union?

Accepted Answer

Yes, scammers can spoof phone numbers, create fake emails, send fraudulent text messages, or build look-alike websites that appear to come from Marine Credit Union. MCU warns that impersonation scams can occur through email, text message, or phone calls, and that members should contact Marine Credit Union right away if they encounter suspicious situations.

Question 4

What is an impersonation scam?

Accepted Answer

An impersonation scam happens when a fraudster pretends to be someone you trust, such as a credit union employee, government agency, law enforcement officer, tech support representative, family member, business, or debt collector. MyCreditUnion.gov says imposters may pretend to be from the NCUA, IRS, Social Security Administration, a company you do business with, or someone you know in order to steal money or sensitive information.

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Impersonation Scams Assistance