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Checking & Savings Assistance

Bill Pay

  • Electronic (ACH) payments: Funds are withdrawn from your account immediately when the payment is processed.
  • Check payments: Funds remain in your account until the payee deposits the check.
No. Bill Pay is a free service when payments are sent using standard delivery, even if a check must be mailed to the payee.
This depends on the payee.
  • If the payee is set up to accept electronic payments through our Bill Pay system, the payment will be sent electronically and should arrive the business day indicated unless submitted after 1pm CST.
  • If the payee is not set up for electronic payments, Marine Credit Union will mail a check on your behalf. Mailed checks typically arrive within 5 business days.
Regardless of the payment method, once you schedule the payment, no further action is needed from you.

Checking

When you become a member of MCU you also become an owner. As an owner, you must have a membership share account (savings account) with a balance of at least $5. There is no minimum balance required in the checking account.
We know accidents happen. Marine has a few lines of defense in case you overdraft your checking account:
  1. Free overdraft protection with linked accounts. Link your Marine Credit Union checking and savings accounts and get free transfers to protect against overdraft fees. In the event of an overdraft, MCU will automatically transfer funds from your savings account to cover the transaction in increments of $100. To opt in to Overdraft Protection, log in to the Mobile App or Online Banking. On the Mobile App, choose More, then Account Services, then Overdraft Protection. In Online Banking select Account Services, then Overdraft Protection.
  2. My Grace Zone. My Grace Zone is a free service available for qualified members in My Prize Checking and My Relationship Checking that covers an overdraft up to $50. The service will automatically cover ACH and check transactions that take your account below $0 up to $50 with no fee. To allow your debit card to go below $0, opt-in for Reg E (a federal regulation that protects members against fraudulent and incorrect electronic fund transfers). In the event of an overdraft on your debit card, Marine Credit Union will cover the transaction, up to $50, without charging a fee. Learn more about My Grace Zone. To opt-in to Reg E, log into Digital Banking, go to Account Services and then Overdraft for Card.
  3. Overdraft Privilege. If you choose not to link accounts, Overdraft Privilege allows Marine Credit Union to pick up the tab if an overdraft takes your account negative by more than $50. MCU will cover the transaction for an overdraft fee of $35 per instance, with a maximum of six charges per day. Note: Overdraft Privilege on your debit card requires you to opt-in to Reg E to allow us to cover an overdraft. If you choose not to opt-in on your debit card, any charge that has insufficient funds will be declined and you could be subject to insufficient funds fees. To opt-in to Reg E, log into Digital Banking, go to Account Services, and then Overdraft for Card.
Note: The amount MCU covers is in accordance with your overdraft limits, which are based on deposit and repayment history and can fluctuate along with changes to your account or status. An overdraft can be a check or ACH that takes your account negative if you are not opted into Reg E, or it can be a check, ACH, or debit card charge that takes your account negative if you ARE opted into Reg E. The amount available to you can be found in Digital Banking under Account Details.
My Grace Zone is a feature of My Prize and My Relationship Checking that gives you a $50 buffer in case you spend a little more than you have in your account. We know accidents happen and sometimes you forget that you wrote a check or a charge goes through earlier than expected. If you qualify for My Prize or My Relationship Checking, MCU will cover an overdraft of up to $50 without charging a fee. To take advantage of My Grace Zone, you must be opted into overdraft privilege for ATM and everyday debit card transactions. To opt in, log into the Mobile App or Digital Banking, go to Account Services (choose More first on the Mobile App), and then Overdraft for Card.
My Payday is a feature that allows you to get paid up to two days before your official pay date. Your account must be open for 30 days to use My Payday. After 30 days, you will be automatically enrolled in My Payday. To take advantage of My Payday, you must be enrolled in direct deposit from your employer. When we receive notice from your employer that your paycheck is on the way, we reduce the processing time to release your money as early as possible. You can turn the My Payday feature on and off as you need it, like when unexpected expenses pop up. The timing of the availability of your funds depends on when we receive notice from your employer and is not guaranteed. Reasons you may not receive your deposit early include: your direct deposit was set up too recently, your deposit type is not eligible (such as bank-to-bank transfer), or there is a payroll issue with your employer.
The Setup Your Direct Deposit widget is a tool that simplifies the process of switching your direct deposit to Marine Credit Union. It helps you complete the switch easily and without providing account numbers.
  1. Log into Online Banking or the mobile app.
  2. Under Transfer & Pay select Setup Your Direct Deposit (On the app, first choose More).
  3. Follow the steps to complete the switch.
From there, MCU ensures your account is connected with your employer and service providers.
Yes, you can open an account with Marine Credit Union online. Online account opening is quick and easy with just 3 simple steps:
  1. Choose your checking account. There are no hoops to jump through. All you need to become a member of Marine Credit Union is a minimum balance of $5.
  2. Tell us a little about yourself. We’ll ask some questions about who you are and where you live. You’ll also have the option to add someone to your account.
  3. Fund your account. You can make your first deposit using a debit card, credit card, or a transfer from another bank account.
Open your account today. Plus, check out our in-depth guide, Choosing a Checking Account That Works for You.
Becoming a member of MCU is easy. There are no hoops to jump through and no tricky terms and conditions. The only eligibility requirement for membership is living or working in our field of membership and having a par value of $5 in your savings account. Par value means “stated face value” and is similar to a minimum balance.

Debit Card

Mobile Banking This option can only be used if you currently have a debit card.
  1. Log into your mobile app
  2. Select Account Services
  3. Select Card Management from your menu
  4. Select Card Replacement
Online Banking This option can only be used if you currently have a debit card.
  1. Log into Online Banking
  2. Select Account Services
  3. Select Card Management
  4. Select your card
  5. Select Replacement Options
Visit a Branch We are able to create a new debit card for you at any of our full service branches. By Phone Contact one of our Member Advocates at 800-923-7280 and we can assist you in ordering a debit card.
Changing your debit card PIN can be done at any time by calling 1.833.681.3437 from the number associated with your account. Simply have your card number and current debit card PIN ready. You may also stop into a local branch, or one of our Smart ATMs, to update your debit card PIN.

My Prize Checking

Yes, you can open an account with Marine Credit Union online. Online account opening is quick and easy with just 3 simple steps:
  1. Choose the My Prize checking account. There are no hoops to jump through.
  2. Tell us a little about yourself. We’ll ask some questions about who you are and where you live. You’ll also have the option to add someone to your account.
  3. Fund your account. You can make your first deposit using a debit card, credit card, or a transfer from another bank account.
You have three options to switch your existing checking account to My Prize Checking:
  1. Send a secure message in digital banking requesting to change your checking account type,
  2. Call the contact center and request to change your checking account type, or
  3. Visit a branch and a member service representative can help you make the switch.
The changes to your account will occur within 24-48 hours.
You can track your progress toward earning dividends with the My Prize Rewards Tracker in Digital Banking. Just log in to digital banking to see exactly where you are on your way to earning dividends each month. The tracker shows your debit card transactions, direct deposit amounts, and enrollment in eStatements. Note: You must complete all 3 requirements each month to earn dividends, and all 15 debit card transactions must post and clear by 5pm of the last day of the month.
No, there is no dollar minimum for debit card transactions. Make at least 15 debit card purchases of any dollar amount to qualify to earn dividends. Debit card transactions processed by merchants and received by The Credit Union as Point of Sale (POS) transactions are included. Note that ATM transactions and debit card transactions processed by merchants and received by The Credit Union as ATM transactions are not included. Note: Eligible transactions must post and clear by 5pm on the last day of the month to qualify for dividends.
No, there is no fee for My Prize Checking. If you don’t meet all the activity requirements in a month, you won’t be paid dividends that month. You will be eligible to earn dividends again the following month.