What is an impersonation scam?

An impersonation scam happens when a fraudster pretends to be someone you trust, such as a credit union employee, government agency, law enforcement officer, tech support representative, family member, business, or debt collector. MyCreditUnion.gov says imposters may pretend to be from the NCUA, IRS, Social Security Administration, a company you do business with, or someone you know in order to steal money or sensitive information.