Insurance Assistance
Collateral Protection Insurance
Upload proof of insurance at myinsuranceinfo.com. Our insurance team will remove the CPI coverage from the loan once the documents are received.
CPI or Collateral Protection Insurance is insurance purchased by the loan servicer to protect the automobile when the customer’s auto insurance has not been provided to MCU or has lapsed . CPI only covers the vehicle and does not include liability or personal injury coverage. This insurance will increase the loan payment amount.
Debt Protection
Sometimes called payment protection, debt protection cancels your monthly payments in certain pre-determined circumstances such as death, injury, or job loss to protect you from defaulting on your loan. Different plans have different coverages and exclusions. We can help you find the best plan for you. Learn more about Debt Protection.
GAP Insurance
If you worked with an MCU Loan Officer and your loan is through MCU, be sure to initiate an insurance claim. If your insurance carrier requires any documents from MCU to process your insurance claim (For example, a Letter of Guarantee), they can submit their written request via fax to 1-608-784-5220 or via email to Loan.ServicingShared@MarineCU.com. MCU will take care of processing your GAP insurance paperwork at that time.
If you worked with the dealership for your loan and opted for GAP insurance, reference paperwork provided to you. If you do not have access to that paperwork, contact the dealership you completed your loan through for assistance.